Passengers

Security

Baggage

Check-in & Boarding

Special Assistance

Everything You Need for a Smooth Journey

Find key information on security screening, baggage policies, check-in and boarding procedures, and support for passengers needing special assistance.

Security Screening

At Iqaluit Airport, your safety is our top priority. Our security screening procedures are designed to ensure a secure and efficient travel experience for all passengers.

What to Expect

Our trained security personnel will guide you through the screening process, including metal detectors and X-ray scans for carry-on bags. You may need to remove items like electronics, liquids, or outerwear for separate screening.

Helpful Tips

Have your boarding pass and valid ID ready before entering the screening area.
Follow all instructions from security staff to help keep the line moving smoothly.
Familiarize yourself with permitted and prohibited items to avoid delays.

Baggage

Understanding airline baggage policies ensures a smooth travel experience. Please refer to your airline's baggage allowance guidelines.

Packing Tips

Before packing, review your airline’s baggage allowance for size, weight, and number of bags to avoid extra fees or delays.
Include your name, phone number, and destination address both inside and outside of your luggage.
Pack important documents, medications, electronics, chargers, a change of clothes, and valuables in your carry-on, in case your checked baggage is delayed.

Lost Baggage

If your baggage does not arrive within the expected time frame provided by your airline representative at the airport, please contact your airline directly.

Check-in and Boarding Information

To ensure a smooth travel experience, please arrive at the airport at least two hours prior to your flight. Familiarize yourself with our check-in procedures and boarding processes to avoid any last-minute stress.

Special Assistance

At Iqaluit Airport, we prioritize the comfort and safety of all passengers. Our dedicated services ensure that those requiring special assistance receive the support they need throughout their journey.

Accessibility Options

We offer wheelchairs, assistance with boarding, and priority services for all passengers.

Travelers with a disability or reduced mobility can request curbside assistance.

Phone or text: 867-877-6060
Email: helpdesk@nunavutairportservices.ca

A representative will be dispatched within five minutes to meet you at the curb and help you to the airline check-in counter. Assistance from the Arrivals Baggage pickup area to the curbside pick-up area can also be requested through the phone number or email provided above.

FAQs

Find answers to your most common questions about traveling through Iqaluit Airport.

If you have additional questions, our customer service team is ready to assist.

Yes, special assistance is available for passengers with disabilities.

For questions, or to request assistance please contact us 867-877-6060 or helpdesk@nunavutairportservices.ca

Boarding typically begins 30 minutes before departure. Listen for announcements regarding your flight. Have your boarding pass ready for inspection.

Baggage check-in is available at designated counters. Ensure your bags are tagged properly for your destination. Keep your baggage claim ticket until you retrieve your luggage.

Security procedures at Iqaluit Airport are designed to ensure safety. Passengers must present valid identification and boarding passes. Please arrive early to allow time for screening.

Passengers

Useful information for a smooth travel experience at Iqaluit Airport.